It’s increasingly important to provide comprehensive solutions to businesses such as Healthcare, Manufacturing and Retail. Wireless telephony capabilities often become a critical day to day tool with these and many other industry types. With support for voice calls, messaging, integration with vertical applications and robust handsets, the SpectraLink 8020 and 8030 handsets provide a powerful tool for any buisness.
Improved customer service
Staff become accessible wherever they are and the use of overhead paging can be eliminated. The customer has a better chance of reaching the right person; the establishment becomes more responsive and the customer more satisfied with the experience.
Improved cost control
Workers are increasingly mobile in the workplace, however the option of widespread cellular phone usage can prove very costly. Deployment of a Wi-Fi voice capable solution in conjunction with Mitel Communications Director (MCD) enables the business to control and manage their mobile communication costs on the premise. Once the infrastructure is deployed, internal mobile calling is essentially free, with the added benefit that internal and external calls are subject to the same class of service privileges as the wired communication system.
Improved safety and security
Security of staff in traditional high risk environments (as well as in Healthcare, Education and Retail) is an increasing concern. The SpectraLink 8000 Wi-Fi system components integrated with Mitel Communications Director (MCD), enables staff to respond to a security breach and manage the situation in real-time to ensure the safety of colleagues, community and property.
If you’d like more information about Polycom Spectralink Wi-Fi cordless solutions, call Ocean telecom today and speak to one of our sales team