Business Phone Systems and Mobile Contracts

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Customer Testimonials

We pride ourselves on the services we deliver to our clients, and truly believe that our core value of providing a friendly and professional approach has played a large part in our success. Don’t just take our word for it, see what our clients think in our customer testimonials!

Just a quick note to say that we are delighted with the new phone system which was installed earlier today

I would also like to say a big "thank you" from Karen and myself to your engineer. The very quiet, efficient an unassuming way in which he installed our system deserves recognition. His exceptionally calm and patient manner was wonderful and the training session that he gave us was delivered in a very clear way. Many, many thanks.

Mitel system installation, General manager, Metal finishing company

Firstly I would like to tell how impressed I was with your engineers when they moved our phone system. All work was carried out to a very high standard and their customer service and representation for Ocean Telecom was excellent.

System re-location, MD, Leisure clothing manufacturer

Your guys were brilliant and the installation was seamless.

Installation of a new integrated Mitel system, Practice Manager, Medical Centre

I have used Ocean on several projects over the last few years and found their technical knowledge and creative thinking to be without bounds. Ocean's business ethos and customer service ensured I received the right product at the right time for each project, this despite tight deadlines and limiting restrictions.

Project management, MD, Hotel Group

Just a quick email to say thank you very much for the very fast service in getting our system back up and running. I know we pay the yearly maintenance and you say 4 hours for a call out on a major fault but to be in and out in less than 2 hours is impressive.

On-site support for a system crash, MD, Wholesale business

All your staff have all been excellent and we are thrilled we made the decision to choose Ocean over 5 other companies that we reviewed.

We look forward to working with you in the future and would have no hesitation in recommending Ocean to other businesses.

Installation of a Mitel HX 5000 solution, Director, Recruitment Consultancy company

Your engineer was excellent. Mat, who is my co-director was onsite with him as was I. We have both worked onsite with a number of engineers over the years and both thought he was a great representative for your company. Also several people from other departments have independently commented on how helpful and professional he was.

Installation of a new LG telephone system, MD, IT Company

I thought I would email you to say how pleased I was with the installation of the equipment, and in particular how professional and helpful your engineer was. Nothing was too much trouble. He is a credit to your Company and please pass on my thanks to him personally.

Out of hours relocation of Mitel system, Managing Director, Contract cleaning business

I just wanted to write to say how positive our experience has been with your company so far. Everyone we have dealt with has been excellent but in particular we wanted to say how fantastic the engineers has been. During the install of the new Mitel system last week, we unfortunately experienced some issues/delays as our IT person had not set things up correctly. Your engineer was patient throughout and stayed late to ensure everything was up and running. Furthermore, he was able to answer all queries and concerns that we had and put us at ease at all times. He always came up with ways to ‘manipulate’ the system so that it would meet our specific needs.

Installation of a Mitel HX 5000 solution, Director, Recruitment Consultancy company

In the 6 months we have been dealing with Ocean I have found your staff extremely helpful, I have called a few times with regards to additional equipment we need in order to help our processes here including headsets and a listening in device to be able to listen to calls made by staff whilst in training. The information and the equipment you have sold to us was very useful and also extremely cost effective.

I wouldn’t hesitate in recommending you to other companies.

Installation of a new integrated Mitel system, MD, Recruitment company

I would like to take this opportunity, nearly a month in, to thank you and your team for a very smooth installation. This sort of transition is always a worrying time, but on this occasion the word ‘seamless’ accurately describes our ‘customer experience.’ It is human nature that positive feedback is not always forthcoming, so please pass on my thanks to all concerned at Ocean for making this a painless process

Installation of Avaya IP500 system, Group Finance Director, Commercial Property Consultants

Hi,

Just a quick note to thank you and the team for our new phone system. All seems to be working well so far, special thanks to your engineer for a relatively seamless transfer to the new equipment. It’s nice to work with a company with a high level of service which appears to be lacking with many of your competitors

Installation of an Ericsson LG IPECS phone system, Proprietor

Just so you have it on record. We couldn’t be happier with the service we receive from yourselves. Always very helpful, a great friendly service, competitive on cost and willing to go the extra mile to help where possible. If only everyone else I had to deal with was as good, my life would be a lot easier. I measure everyone else against Ocean Telecom which has not been good news for a number of them!!

Please pass on our thanks to Steve, Neil, Dave, Simon, Jamie and the rest of the team.

Serice and support for multi-site Mitel MiVoice, Infrastructure Manager, Large regional charity

On behalf of Trustees of the centre I would like to pass my thanks to your engineers for the proficient and professional manner in which the work was undertaken during the installation.

Installation of a New LG telephone system, Centre Manager, Leisure Centre

I am writing to thank you and your engineers for the excellent service provided over the past week. Your engineers have been both friendly and professional and considering the short notice have sorted us out quicker than I expected.

Once again thank you for coming to our rescue after the debacle with our previous supplier, your help has been greatly appreciated.

Short notice installation of Mitel system after being let down by another supplier, Quality Manager, Pharmaceutical R&D company

It has been a real pleasure working with Ocean Telecom over the years (can’t remember how many!). I have always found your team to be extremely professional, efficient and friendly, and I would have no hesitation in recommending your services to others.

Maintenance & Support, Property Manager, National Charity

Our old phone system was on it's last legs and Ocean came and recommended a system that met our business requirements and budget. Excellent, over and above expectations especially when dealing with other companies in the loop that cause problems outside of either ours, or Ocean's control. Very professional, have no hesitation in recommending.

Installation of a new LG telephone system, MD, Web design & marketing company



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