Maintenance & Support
Ocean Telecom offer a range of phone system maintenance & support contracts to our clients. These contracts can be tailored to a businesses specific needs. If you’re not currently supported, or would like a competitive quotation, please contact one of our team on 01284 729869.
In this section you will find useful information for the use of your telephone system:
Mitel | LG-Ericsson | Avaya | Polycom
Should you need a document that is not listed, please call or email us and we will do our best to provide the information you require.
If we have asked you to download from our FTP site, click on the following link and follow the instruction from our support team ftp://ftp.oceantelecom.com/
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Handset User Guides and Overlays
To view the Handset User Guides and Overlays relevant to your handset, select the manufacturer then the handset you have and this will reveal the relevant…
PC Application Downloads
To view documentation for your application, select the relevant manufacturer which will then reveal the available downloads specific to your selection…
System Administration
To view System Administration documentation for your system, select the relevant manufacturer which will then reveal the available downloads specific…
Changing the date and time
To view documentation for setting the date/time on your phone system, select the relevant manufacturer then select the Date and Time option this will…
Ocean Support Desk Contact Details
To contact the Ocean Telecom Support Desk: In hours – either call 01284 729869 or email support@oceantelecom.com Out of hours – if you have…