To view the Handset User Guides and Overlays relevant to your handset, select the manufacturer then the handset you have and this will reveal the relevant…
Support
- Overview
- Handset User Guides and Overlays
- PC Application Downloads
- System Administration
- Changing the date and time
- Ocean Support Desk Contact Details
Working with Ocean
“ Nothing was too much trouble”
Out of hours relocation of Mitel system, Managing Director, Contract cleaning business
“It has been a real pleasure working with Ocean Telecom”
Maintenance & Support, Property Manager, National Charity
“The word ‘seamless’ accurately describes our ‘customer experience.’ ”
Installation of Avaya IP500 system, Group Finance Director, Commercial Property Consultants
News
New Nokia Lumia 520 and 720 handsets available from this week on O2
This week sees the launch of the innovative new entry and mid level Windows 8 Smartphones, the Nokia Lumia 520 [...]
Rufus – Guide Dog For The Blind update
You may be aware that Ocean Telecom are currently sponsoring a guide dog for the blind through his training and [...]
Ericsson-LG have introduced the IPECS Communicator for Android Smartphones
The iPECS Communicator is a SIP based Android application that has been optomised and improved for outstanding performance and [...]
Support
Maintenance & Support
Ocean Telecom offer a range of phone system maintenance & support contracts to our clients. These contracts can be tailored to a businesses specific needs. If you’re not currently supported, or would like a competitive quotation, please contact one of our team on 01284 729869.
In this section you will find useful information for the use of your telephone system:
Mitel | LG-Ericsson | Avaya
Should you need a document that is not listed, please call or email us and we will do our best to provide the information you require.
If we have asked you to download from our FTP site, click on the following link and follow the instruction from our support team ftp://ftp.oceantelecom.com/
Popular Downloads
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LG IPECS - Mitel Version 5 Bulletin
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PC Application Downloads
To view documentation for your application, select the relevant manufacturer which will then reveal the available downloads specific to your selection…
System Administration
To view System Administration documentation for your system, select the relevant manufacturer which will then reveal the available downloads specific…
Changing the date and time
To view documentation for setting the date/time on your phone system, select the relevant manufacturer then select the Date and Time option this…
Ocean Support Desk Contact Details
Outside normal working hours (Please note this service is only available to Total Care and Bespoke Care…