To view the Handset User Guides and Overlays relevant to your handset, select the manufacturer then the handset you have and this will reveal the relevant…
Support
- Overview
- Handset User Guides and Overlays
- PC Application Downloads
- System Administration
- Changing the date and time
- Ocean Support Desk Contact Details
Working with Ocean
“Excellent over and above expectations especially when dealing with other companies in the loop that cause problems outside of either ours or Ocean's control.”
Installation of a new LG telephone system, MD, Web design & marketing company
“I have used Ocean on several projects over the last few years and found their technical knowledge and creative thinking to be without bounds. ”
Project management, MD, Hotel Group
“The word ‘seamless’ accurately describes our ‘customer experience.’ ”
Installation of Avaya IP500 system, Group Finance Director, Commercial Property Consultants
News
Rufus – Guide Dog For The Blind update
At Ocean we’ve been very proud to sponsor a future Guide Dog through his training, with the hope that he’ll [...]
New Nokia Lumia 520 and 720 handsets available from this week on O2
This week sees the launch of the innovative new entry and mid level Windows 8 Smartphones, the Nokia Lumia 520 [...]
Rufus – Guide Dog For The Blind update
You may be aware that Ocean Telecom are currently sponsoring a guide dog for the blind through his training and [...]
Ocean Support Desk Contact Details
To contact the Ocean Telecom Support Desk:
In normal working hours (Monday to Friday 09:00 top 17.30 excluding Bank Holidays):
Either call 01284 729869 or email support@oceantelecom.com
Outside normal working hours (Please note this service is only available to Total Care and Bespoke Care customers):
If you have a Total Care or a bespoke contract that covers you outside of the normal working hours (Monday to Friday 09:00 – 17:30) then you can contact the duty engineer on 07005 980 489.