Based just outside Bury St Edmunds in Suffolk, Ocean Telecom not only offers quick local support throughout East Anglia, but, we are able to provide coverage anywhere in the UK, including Northern Ireland.
Thetford Road,
Ingham,
Suffolk, IP31 1NR
ADDITIONAL INFORMATION:
Fax Number: 01284 729868
Ocean Telecom Limited is registered in England
Company Registration Number – 4357811
The Registered Office Address – Ocean Telecom Limited, Eldo House, Kempson Way, Bury St Edmunds, Suffolk, IP32 7AR
CALL RECORDINGS
It has become common practice to record calls. Recording customer conversations allows organisations to assess customer satisfaction, train and develop staff, review call quality, and have access to a verbal record of what is said in the event of a subsequent complaint. It also means employees feel more protected knowing that any threatening behavior can be evidenced and acted upon where necessary.