Home working through the Coronavirus crisis.
With the current Coronavirus outbreak, Ocean Telecom have been monitoring the situation closely. At Ocean we use systems that enable our staff to work anywhere, on any device. Home working through the Coronavirus crisis is easily done from laptops, mobile phones, or tablets, using voice, messaging, or video, all from one simple to user interface!
Home working with Wildix can be conducted easily. Wildix takes Unified Collaborations to new heights and enables our staff to interact with each other and our clients more efficiently than ever.
Wildix uses WebRTC! What is WebRTC? Unlike other products that require software to be installed on your device, or an App to be downloaded, all you need to access the Wildix platform is an internet connection. This can be via a lease line, broadband, or 4G mobile. By browsing to your Wildix, you can have instant access to your team and customers.
Realtime presence ensures your team works together! You can see who’s on the phone, who they’re talking to, who’s away from their desk and who’s at lunch. With a couple of clicks you can interact with colleagues and customers as if you were in the office.
Wildix is fully featured! Wildix has all the functionality you would expect of a sophisticated system and much more. Here is list of some of the features available:
Must have remote working features
- Access the platform from any device
- No need to download complex software
- See your whole team in “Collaboration”
- Have individual text chats
- Create text chat groups for each of you teams
- Voice call
- Video call
- Voice conference
- Video conference
A small selection of some of the normal features
- Call groups
- Call recording
- Intelligent routing
- Voicemail to email
- Text to speech
- Video calling
- Video conferencing
- Document sharing
- User status & location
- Call reporting and analysis
- Cordelss solutions
- Multiple device call handling