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Cloud Based VoIP

Cloud Based VoIP

Cloud-based VOIP offers a great deal of features which include: Call Centre, Call recording, Unified Communications, Mobility, Redundancy, Skype for Business, Multi-site, Customer personalisation & Scalable (from a single user up to thousands)

Great reasons to choose Ocean Telecom:

  • More than 29 years' experience in the industry
  • A service tailored to your needs
  • Client base of over 1000 businesses, based throughout East Anglia and beyond.
  • Expert advice and support given throughout

Cloud VOIP Phone

Looking to get cloud based phone systems installed? Contact us today or enquire via our Business Phone Solution Finder.

Cloud VoIP Suffolk

Ocean Telecom are a Suffolk-based cloud communications specialists. Our team have been supplying telecom solutions to businesses throughout the UK and Europe since 2002.

We provide the latest business phone systems at an affordable price for your business. Ocean Telecom has a solution for you, regardless of whether you need phones for two or two thousand employees.

What is Cloud based telephony?

Cloud-based telecoms have been gradually replacing the need for conventional phone systems for businesses for the last 10 years. As connectivity has improved, Cloud systems are now the most flexible means for a business to communicate.

These cloud phone systems are large software-based platforms that reside in data centres. At least two data centres house the platform, providing excellent resilience and performance.

With a cloud-based phone system, businesses are able to have unparralelled access to their staff in almost any location globally. Equally, your customers can easily communicate with your business in a wide variety of ways. The only requirement of a VoIP phone system is connectivity to the internet. As a result, users may use a desk phone, desktop PC, laptop, tablet or mobile phone. With any of theses devices, a user is part of your system and can enjoy full functionality.

Our cloud phone systems are increasing in popularity because businesses now benefit from faster and more stable internet connectivity. Cloud-hosted VoIP systems utilise structured data cabling, amongst other methods, to achieve this. Ocean Telecom often installs data cabling as part of our VOIP installation service.

When it comes to the phone systems themselves, there are a wide range of handsets available.

We reduce your expenditure as much as possible VoIP phone systems with monthly rented phones on a per-extension basis. For this reason, our flexible payment plans allow you to manage costs. The systems themselves are regularly upgraded by the phone creators, so businesses benefit from a sustainable business phone network.

Some features of cloud-based VOIP:

  • Call Centre working
  • Call Recording
  • Unified Communications
  • Collaboration
  • Video chat and conferencing
  • Mobile working using wi-fi or or 4/5G
  • Call reporting with iCall Suite
  • Redundancy
  • Microsoft Teams integration
  • Almost unlimited locations
  • Customer personalisation
  • Scalable, from a single user up to thousands
  • VoIP systems are continually being updated. Remaining up to date is no longer a costly excersise.

Our Cloud VoIP Solutions

We offer fantastic award winning business phone system solutions.

Where other business phone solutions utilise non-proprietary terminals, ours will always offer full functionality. Ericsson-LG is one of the largest telecommunications providers in the World, with millions of users across the globe. They are trusted by SME’s, public services and corporations of all sizes just like us.

Therefore, the Ericsson-LG iPECS is the platform that powers one of our solutions. Ericsson-LG is an advanced business phone telephone platform, it’s award winning,  and unlike many other products, represents a true end-to-end solution.

For a full Unified Communications solution, we offer Wildix. Wildix brings your business and customers together in a multitude of ways. To find out more, click here.

Benefits of our Cloud Based Phone System

The cloud will benefit your business in many ways. The systems are resilient, secure and feature-rich.

Cloud brings all the features you expect, together with features and flexibility far beyond traditional systems. The perfect solution for businesses that collaborate, communicate and understand their customers.

Whether you use a handset, web portal, or your mobile phone, we’ll provide the cloud solution to suit you. We believe communications should be tailored to deliver reliable and simple communications every time.

If you work from home or in multiple locations, we’ll offer a bespoke plan to fit your needs. We also offer on-demand feature additions, and same-day provisioning, while managing users is also simple. Your business should benefit from a designed, scalable Ocean Cloud solution.

We offer a customisation package, which allows you to tailor your user’s experience however you like. Simply ask us to and we’ll assist you with setup.

This cloud-based phone system will be a key tool for collaboration and communication between your team and your clients.

We’re expert installers of cloud based phone systems

As a full-service telecoms company, Ocean Telecom takes pride in the installation of your cloud phone systems. We know you don’t want to lose an unexpected amount of phone connectivity, so it is our mission to install the systems and train your staff as efficiently as we can.

With that said, our telephone system maintenance team are on hand to help you with any queries you may have post-installation. We have a dedicated support desk, fully manufacturer trained engineers, and huge experience providing the high levels of support you expect.

How can I upgrade my business phone systems?

In short, speak to Ocean Telecom today.

You can get in touch via the contact page or by calling us on 01284 771555.

If you’d like to give us a little more information about your business phone system requirements, take a look at our Business Phone Solution Finder, let us know a best time to call and we’ll make sure to be in touch with all the information you need.


Also Available from Ocean Telecom

Talk to an expert

Whether your business is in Suffolk, East Anglia, or beyond, Ocean Telecom has the right products to meet your needs. Ocean Telecom has grown to become one of the leading providers of communications products and telecom services in East Anglia.

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15+ Years Experience
1000+ Satisfied Customers
97% Client Satisfaction