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Cloud-Based Telecoms

Cloud-Based Telecoms

Cloud-based VOIP offers a great deal of features which include: Call Centre, Call recording, Unified Communications, Mobility, Redundancy, Skype for Business, Multi-site, Customer personalisation & Scalable (from a single user up to thousands)

Great reasons to choose Ocean Telecom:

  • More than 29 years' experience in the industry
  • A service tailored to your needs
  • Client base of over 1000 businesses, based throughout East Anglia and beyond.
  • Expert advice and support given throughout

Cloud VOIP Phone

Cloud VOIP Phone Systems

At Ocean Telecom, we are cloud communications specialists and our team has over 30 years’ experience providing solutions in the telephony industry.

We provide the latest business phone systems at an affordable price for your business. Ocean Telecom has a solution for you, regardless of whether you need phones for two or two thousand employees.

What is Cloud based telephony?

Cloud-based telecoms have replaced the need for conventional phone systems for small businesses.

These cloud phone systems are large software-based platforms that reside in data centres. At least two datacentres house data for each platform, as a result you can expect reliability every time you pick up the phone.

With a cloud-based phone system, businesses are able to have individuals in almost any location, within the UK or even globally. The only requirement of a VoIP phone system is extensions being connected via an IP address, which means users may use a desktop as well as mobile devices.

Our cloud phone systems are increasing in popularity because businesses now benefit from faster and more stable internet connectivity, aided by technological advances in all areas of telephony. Cloud-hosted VoIP systems utilise structured data cabling, amongst other methods, to achieve this. Ocean Telecom often installs data cabling as part of our VOIP installation service.

When it comes to the phone systems themselves, there are a wide range of handsets available.

VoIP phone systems are rented monthly on a per extension basis – a flexible way to manage costs – and we aim to reduce your expenditure as much as possible. The systems themselves are regularly upgraded by the phone creators, so businesses benefit from a sustainable business phone network.

Features of Cloud-Based VOIP:

  • Call Centre
  • Call Recording
  • Unified Communications
  • Mobility
  • Redundancy
  • Skype for Business
  • Multiple locations
  • Customer personalisation
  • Scalable, from a single user up to thousands
  • VoIP systems will remain up to date and you won’t have to replace core hardware as frequently as was once the case

Our Business Phone Solution

We offer our own business phone system solution, “Ocean Cloud.”

Ocean Cloud features a top-of-the-range Ericsson-LG iPECS phone system. The iPECS Hosted PBX platform is an incredibly advanced UK-based business phone system and represents a complete end-to-end solution.

Where other business phone solutions utilise non-proprietary terminals, the Ocean Cloud will always offer full functionality. Ericsson-LG is one of the largest telecommunications providers in the World, with millions of users across the globe. Like us, they are trusted by SME’s, public services and corporations of all sizes.

Benefits of our Cloud Based Phone System

The iPECS cloud will benefit your business in any ways. The system is resilient, secure and feature-rich.

iPECS Cloud brings all the features you expect, know and love to your cloud VoIP system. The perfect solution for businesses that collaborate, communicate and understand their customers.

It’s tailored to deliver reliable and simple communications; whether you use a handset, web portal or your phone, we’ll connect the iPECS cloud to suit you.

Ocean Cloud is designed to be a scalable solution for your business. If you work from home or in multiple locations, we’ll offer a bespoke plan to fit your needs. We also offer on-demand feature additions and same-day provisioning, while managing users is also simple.

If you are interested in creating a tailored experience for your users, we offer a customisation package and will help you set this up upon request.

This cloud-based phone system will be a key tool for collaboration and communication between your team and your clients.

Get your business phone systems installed now

As a full-service telecoms company, Ocean Telecom takes pride in the installation of your cloud phone systems. We know you don’t want to lose an unexpected amount of phone connectivity, so it is our mission to install the systems and advise you as efficiently as we can.

With that said, our telephone system maintenance team are on hand to help you with any queries you may have post-installation. We have a dedicated support desk, fully manufacturer trained engineers and plenty of experience in answering your questions.

How can I upgrade my business phone systems?

In short, speak to Ocean Telecom today.

You can get in touch via the contact page or by calling us on 01284 771555.

If you’d like to give us a little more information about your business phone system requirements, take a look at our Business Phone Solution Finder, let us know a best time to call and we’ll make sure to be in touch with all the information you need.


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Whether your business is in Suffolk, East Anglia, or beyond, Ocean Telecom has the right products to meet your needs. Ocean Telecom has grown to become one of the leading providers of communications products and telecom services in East Anglia.

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15+ Years Experience
1000+ Satisfied Customers
97% Client Satisfaction