Cloud VoIP Suffolk
Ocean Telecom are Suffolk-based cloud communications specialists. Our team has over 30 years’ experience providing solutions in the telephony industry.
We provide the latest business phone systems at an affordable price for your business. Ocean Telecom has a solution for you, regardless of whether you need phones for two or two thousand employees.
What is Cloud based telephony?
Cloud-based telecoms have replaced the need for conventional phone systems for small businesses.
These cloud phone systems are large software-based platforms that reside in data centres. At least two datacentres house data for each platform, as a result you can expect reliability every time you pick up the phone.
With a cloud-based phone system, businesses are able to have individuals in almost any location, within the UK or even globally. The only requirement of a VoIP phone system is extensions being connected via an IP address. As a result, users may use a desktop as well as mobile devices.
Our cloud phone systems are increasing in popularity because businesses now benefit from faster and more stable internet connectivity, aided by technological advances in all areas of telephony. Cloud-hosted VoIP systems utilise structured data cabling, amongst other methods, to achieve this. Ocean Telecom often installs data cabling as part of our VOIP installation service.
When it comes to the phone systems themselves, there are a wide range of handsets available.
We reduce your expenditure as much as possible VoIP phone systems with monthly rented phones on a per-extension basis. For this reason, our flexible payment plans allow you to manage costs. The systems themselves are regularly upgraded by the phone creators, so businesses benefit from a sustainable business phone network.
Features of Cloud-Based VOIP:
- Call Centre
- Call Recording
- Unified Communications
- Call reporting with iCall Suite
- Skype for Business
- Multiple locations
- Customer personalisation
- Scalable, from a single user up to thousands
- VoIP systems will remain up to date and you won’t have to replace core hardware as frequently as was once the case
Our Cloud VoIP Solutions
We offer our own business phone system solution, “Ocean Cloud.”
Where other business phone solutions utilise non-proprietary terminals, the Ocean Cloud will always offer full functionality. Ericsson-LG is one of the largest telecommunications providers in the World, with millions of users across the globe. They are trusted by SME’s, public services and corporations of all sizes just like us.
Therefore, the Ericsson-LG iPECS is the platform that powers Ocean Cloud. Ericsson-LG is an advanced UK-based business phone telephone platform, award winning, and unlike many other products, represents a true end-to-end solution.
Benefits of our Cloud Based Phone System
The iPECS cloud will benefit your business in many ways. The system is resilient, secure and feature-rich.
iPECS Cloud brings all the features you expect, know and love to your cloud VoIP system. The perfect solution for businesses that collaborate, communicate and understand their customers.
Whether you use a handset, web portal, or your mobile phone, we’ll proved the cloud solution to suit you. We believe communications should be tailored to deliver reliable and simple communications every time.
If you work from home or in multiple locations, we’ll offer a bespoke plan to fit your needs. We also offer on-demand feature additions, and same-day provisioning, while managing users is also simple. Your business should benefit from a designed, scalable Ocean Cloud solution.
We offer a customisation package, which allows you to tailor your user’s experience however you like. Simply ask us to and we’ll assist you with setup.
This cloud-based phone system will be a key tool for collaboration and communication between your team and your clients.
We’re expert installers of cloud based phone systems
As a full-service telecoms company, Ocean Telecom takes pride in the installation of your cloud phone systems. We know you don’t want to lose an unexpected amount of phone connectivity, so it is our mission to install the systems and train your staff as efficiently as we can.
With that said, our telephone system maintenance team are on hand to help you with any queries you may have post-installation. We have a dedicated support desk, fully manufacturer trained engineers, and huge experience providing the high levels of support you expect.
How can I upgrade my business phone systems?
In short, speak to Ocean Telecom today.
If you’d like to give us a little more information about your business phone system requirements, take a look at our Business Phone Solution Finder, let us know a best time to call and we’ll make sure to be in touch with all the information you need.
Also Available from Ocean Telecom
Communication is the most important thing in order to maintain a strong relationship, so always invest in the greatest connectivity products.View
- Data cabling facilitates simple and easy connectivity for your IT and telephony devices.
- Choose our reliable broadband to get the best internet access for your business.
- A leased line is an uncontended service that provides direct internet access, with guaranteed bandwidth and service levels. They are private circuits, only for your use, and are the current Gold standard for business connectivity.
Need to increase your work productivity? We offer additional telephone services in order for your business to become more efficient.View
- Get the best telephone lines for your business, to stay connected to your customers.
- Let Ocean Telecom create opportunities for multi-location meetings with our professional business conference phones.
- All our systems can integrate with regulatory compliant Call Recording platforms. We offer Recorders for all requirements and all sizes of business.
Talk to an expert
Whether your business is in Suffolk, East Anglia, or beyond, Ocean Telecom has the right products to meet your needs. Ocean Telecom has grown to become one of the leading providers of communications products and telecom services in East Anglia.Contact Us