On-Premises Phone System
The requirements for each business can vary significantly. It’s important to get the right products for your individual needs.
Some merely want a reliable way to make, answer and transfer calls. Others want much more, such as integrating their system with the company database; utilising Unified Messaging, Mobility or Call Recording.
To find the best on-premises telephony solution for your business, Ocean Telecom works with a number of industry leading manufacturers. With more than 29 years experience, we ensure your system is tailored to your needs.
There are currently two platforms available for a telephony solution, Hybrid PBX & Hosted Telephony. Each platform has its merits and Ocean offers both platforms together with all the peripheral products required.
Hybrid systems are a development of the traditional office based system. Instead of being a large box on the wall, they now commonly reside in a companies data rack alongside their office servers. Typically, Hybrid PBX systems are purchased outright or leased. Hybrid systems can accommodate a wide variety of telephone handset types, Digital, IP, analogue, & cordless. They also connect to all the currently available line types, such as analogue, ISDN & SIP.
Just a few of the most common integration options with Hybrid PBX:
- Call Recording
- Data base integration with screen popping
- Unified Messaging
- Video conferencing
- Redundancy through SIP lines
- Skype for Business
- Connectivity with paging systems
Ocean offers Hybrid PBX’s from both Mitel & Ericsson LG, and works with a number of specialist third parties for software integration, call recording and other services plus Cloud based VOIP telephony is also available.
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A leased line is an uncontended service that provides direct internet access, with guaranteed bandwidth and service levels. They are private circuits, only for your use, and are the current Gold standard for business connectivity.
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Whether your business is in Suffolk, East Anglia, or beyond, Ocean Telecom has the right products to meet your needs. Ocean Telecom has grown to become one of the leading providers of communications products and telecom services in East Anglia.Contact Us