Wildix UC&C Phone System

Revolutionise Your Business Communication

In today’s fast-paced business environment, efficient and effective communication is crucial for success. Unified Communications (UC) offers a comprehensive solution that integrates various communication tools into a single platform, streamlining your business processes and enhancing productivity. At Ocean Telecom, we provide top-tier UC solutions designed to meet the unique needs of your business. Explore the numerous advantages of Unified Communications and see how it can transform your business operations.

What is Unified Communications (UC)?

Unified Communications (UC) refers to the integration of various communication technologies—such as voice, video, messaging, and conferencing—into a single, cohesive platform. This integration enables seamless communication and collaboration across different devices and locations, making it easier for your team to connect and collaborate.

What does that mean for my business?

Enhanced Collaboration with your team

Integrated Tools included: Combine voice, video, messaging, and conferencing into one platform, making it easier for teams to collaborate in real-time.

Improved Teamwork: Facilitate better communication and coordination among team members, regardless of their location, leading to increased productivity and efficiency.

Increased Flexibility and Mobility

Remote Work Enablement: Empower your employees to work from anywhere with an internet connection, ensuring business continuity and flexibility.

Device Independence: Access communication tools from any device, whether it’s a desktop, laptop, tablet, or smartphone.

Improved user experience and customer satisfaction

By managing all your communication tools from a single interface, you can simplify the user experience. Our products are very user friendly, and the interface is mirrored across all devices. If your staff are free from trying to use several products to liaise with customers, they can provide a far better experience for your clients. You can provide a consistent and user-friendly experience across all devices and communication channels.

Video chat and conferencing

Communicating on video has grown enormously with widespread access to good internet connections. With our products it’s so easy to collaborate with your teams. Whether it’s a quick catch-up, or holding team meetings, it only takes a few clicks to set up.

The same applies to communicating with clients:

Any device with a camera can initiate a conference call.
Invite multiple people into a conference via email.
You can set up audio, or video conferences, with password entry.
Share documents during the conference, perfect for presentations and proposals.

Kite website integration

By using Kite on your website, customers can communicate with your staff directly at the click of a button. Voice calls, video calls, chat & even file sharing are simple. Your agents availability status is also displayed in real-time on your website.

Kite can be added to any page within your website, and takes contacting your company to another level!

Visitors to your website can:

See your representatives availability
Message them
Choose to chat
Speak to them
Video chat with them.

Your team can respond quickly and with the personal touch.

More customers connected to your team.
Multiple means of connecting to web visitors.
Greater opportunities to discuss your business.
Higher interaction with potential sales leads.

Try Kite by speaking to one of our team below!

Integration with CRM software & applications

Easily integrate with a huge range of business applications, such as Microsoft Teams, Oracle & Google, so that you can further enhance the way your business interacts both within your organisation and with your customers. Tell us what you need, and we’ll do the rest!

“Fantastic service from Ocean Telecom. From ordering with Giles all the way through to installation and training with Steven and Jay. Really impressed and wouldn’t hesitate to recommend! Thank you.”

Ryan Everitt
DF Richards