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ARE YOU still using Mitel handsets in your business or a similar legacy phone system?

These phone systems including the Mitel 5312 are rapidly approaching end-of-life, with very limited support and declining performance for modern business solutions.

Don’t let your phone system hold you back. Now is the time to upgrade to a modern communications solution built for today’s business needs — with improved reliability, advanced features, and full scalability.

Talk to us today about future-proofing your phone system with a simple and cost-effective modern solution before legacy technology starts holding your business back.

Your Quick IP Manual for the Mitel 5312 Phone

Simple, Effective Communication at Your Fingertips

The Mitel 5312 IP Phone is a reliable and easy-to-use communication solution designed to support small to medium-sized business users. Known for its intuitive interface and essential business features, this phone helps teams stay connected and productive throughout the day.

This user guide provides an overview of the key features and functionality available on the Mitel 5312 handset, including call handling, voicemail, conferencing, directory access, and button customisation. Whether you’re answering calls, transferring to colleagues, or accessing voicemail, the Mitel 5312 makes everyday tasks effortless.

Key highlights include:

  • Hands-Free and Headset Support: Take calls your way – with a handset, headset, or speakerphone.
  • Call Logs & Redial: Quickly access recent missed, received, or dialled numbers.
  • Voicemail Integration: Easy access to your messages, plus the ability to record calls directly to your mailbox.
  • Programmable Buttons: Customise your phone with extensions, speed dials, or key features.
  • Call Transfer and Hold: Smoothly manage call flow with simple transfer and hold functions.
  • Do Not Disturb (DND): Control your availability and avoid interruptions when needed.
  • Conference Calling: Connect up to eight parties for productive multi-way conversations.
  • Directory Search: Quickly find internal or external contacts by name.
Business Phone Support Ipswich

Download the Full Mitel 5312 User Guide

For detailed step-by-step instructions on using each function, download the complete PDF user guide below:

Click to download

Is Your Current Phone System Still Working for You?

If you’re still using a legacy phone system like the Mitel 5312, it may be time to Upgrade to smarter, future-ready phone systems tailored to your business — from cloud-hosted VoIP to fully managed on-site solutions, we handle everything so you can stay focused on what matters.

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Ocean Telecom is always quick to respond to our requests for anything to do with our business mobile phones in a professional and helpful manner.  Pricing for new handsets is very competitive and orders are dealt with promptly with next day delivery.  I would give 5 stars in all areas and definitely recommend Ocean Telecom.

JACQUIE QUAZI
HERAEUS MEDICAL UK

Beckett Investment Management Group have been working with Ocean for a long time and are very happy with their services. We are really pleased with a recent softphone system installation in our offices. All throughout the process we had their full attention and they made sure that all our expectations and needs were met. A pleasure to deal with!

Marianna Poole

After initially trying out a few other VoIP providers, the people at Ocean Telecom not only gave me what I wanted but have been very attentive to my business needs in regards to training on our new system and any support we have needed! I would fully recommend using Ocean Telecom

SEAN

Speak to one of the team and start your journey

T: 01284 771 555

10 Woodside Business Park,
Thetford Road,
Ingham,
Suffolk, IP31 1NR