ARE YOU still using Mitel handsets in your business or a similar legacy phone system?
These phone systems including the Mitel 5312 are rapidly approaching end-of-life, with very limited support and declining performance for modern business solutions.
Don’t let your phone system hold you back. Now is the time to upgrade to a modern communications solution built for today’s business needs — with improved reliability, advanced features, and full scalability.
Talk to us today about future-proofing your phone system with a simple and cost-effective modern solution before legacy technology starts holding your business back.
Your Quick IP Manual for the Mitel 5312 Phone
Simple, Effective Communication at Your Fingertips
The Mitel 5312 IP Phone is a reliable and easy-to-use communication solution designed to support small to medium-sized business users. Known for its intuitive interface and essential business features, this phone helps teams stay connected and productive throughout the day.
This user guide provides an overview of the key features and functionality available on the Mitel 5312 handset, including call handling, voicemail, conferencing, directory access, and button customisation. Whether you’re answering calls, transferring to colleagues, or accessing voicemail, the Mitel 5312 makes everyday tasks effortless.
Key highlights include:
- Hands-Free and Headset Support: Take calls your way – with a handset, headset, or speakerphone.
- Call Logs & Redial: Quickly access recent missed, received, or dialled numbers.
- Voicemail Integration: Easy access to your messages, plus the ability to record calls directly to your mailbox.
- Programmable Buttons: Customise your phone with extensions, speed dials, or key features.
- Call Transfer and Hold: Smoothly manage call flow with simple transfer and hold functions.
- Do Not Disturb (DND): Control your availability and avoid interruptions when needed.
- Conference Calling: Connect up to eight parties for productive multi-way conversations.
- Directory Search: Quickly find internal or external contacts by name.

Download the Full Mitel 5312 User Guide
For detailed step-by-step instructions on using each function, download the complete PDF user guide below:
Click to downloadOther Solutions
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Ocean Telecom is always quick to respond to our requests for anything to do with our business mobile phones in a professional and helpful manner. Pricing for new handsets is very competitive and orders are dealt with promptly with next day delivery. I would give 5 stars in all areas and definitely recommend Ocean Telecom.
JACQUIE QUAZI
HERAEUS MEDICAL UK
Marianna PooleBeckett Investment Management Group have been working with Ocean for a long time and are very happy with their services. We are really pleased with a recent softphone system installation in our offices. All throughout the process we had their full attention and they made sure that all our expectations and needs were met. A pleasure to deal with!
After initially trying out a few other VoIP providers, the people at Ocean Telecom not only gave me what I wanted but have been very attentive to my business needs in regards to training on our new system and any support we have needed! I would fully recommend using Ocean Telecom
SEAN