ARE YOU still using Mitel handsets in your business or a similar legacy phone system?
Legacy phone systems like the Mitel 5320 are quickly reaching end-of-life, offering minimal support and struggling to keep up with today’s business demands.
Don’t let outdated technology limit your growth. Upgrade to a modern communication solution designed for performance, reliability, and scalability — everything your business needs to stay ahead.
Let’s chat about how you can future-proof your phone system with a simple, cost-effective upgrade before legacy tech slows you down.
Your Quick IP Manual for the Mitel 5320 Phone
Simple, Effective Communication at Your Fingertips
The Mitel 5320 IP Phone is a versatile, business-grade communication tool ideal for small to medium-sized organizations. Designed with user efficiency in mind, it features an intuitive layout, programmable keys, and a comprehensive set of features that streamline day-to-day communication tasks.
This user guide introduces the core capabilities of the Mitel 5320 handset, including call handling, voicemail access, conferencing, directory navigation, and customizable buttons. Whether you’re placing calls, transferring to colleagues, or managing messages, the Mitel 5320 makes it simple and efficient.
Key highlights include:
- Flexible Audio Options: Make and receive calls using the handset, headset, or built-in speakerphone for hands-free convenience.
- Call Logs & Redial: Access missed, received, and dialed call history, and quickly redial the last number with a single button press.
- Voicemail Integration & Call Recording: Easily retrieve messages and record calls directly into your mailbox (call recording must be enabled by an administrator).
- Programmable Buttons: Customize blank keys for extensions, speed dials, or system features like voicemail, logs, or conferencing.
- Call Transfer, Hold & Pickup: Smooth call management with one-touch hold, direct or mailbox transfers, and call pickup across extensions or groups.
- Do Not Disturb (DND): Activate DND mode with personalized messages to control availability and minimize disruptions.
- Conference Calling: Initiate multi-party calls (up to eight participants on newer systems) with a simple, repeatable process.
- Smart Directory Search: Quickly locate internal or external contacts by name using keypad-based spelling and volume key navigation.
Download the Full Mitel 5320 User Guide
For detailed step-by-step instructions on using each function, download the complete PDF user guide below:
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Ocean Telecom is always quick to respond to our requests for anything to do with our business mobile phones in a professional and helpful manner. Pricing for new handsets is very competitive and orders are dealt with promptly with next day delivery. I would give 5 stars in all areas and definitely recommend Ocean Telecom.
JACQUIE QUAZI
HERAEUS MEDICAL UK
Marianna PooleBeckett Investment Management Group have been working with Ocean for a long time and are very happy with their services. We are really pleased with a recent softphone system installation in our offices. All throughout the process we had their full attention and they made sure that all our expectations and needs were met. A pleasure to deal with!
After initially trying out a few other VoIP providers, the people at Ocean Telecom not only gave me what I wanted but have been very attentive to my business needs in regards to training on our new system and any support we have needed! I would fully recommend using Ocean Telecom
SEAN