ARE YOU still using LEGACY Mitel handsets in your business or a similar legacy phone system?
The Mitel 5330 phone system, once a reliable office staple, is now falling behind in a fast-evolving digital landscape. Limited support and aging technology make it harder to meet the communication needs of modern businesses.
Don’t let legacy hardware hold you back. It’s time to move to a next-gen communication platform that delivers the flexibility, reliability, and advanced features today’s businesses demand.
Let’s explore how our modern cloud-based phone systems can adapt to your workflow, scale with your growth, and empower your team with the tools they need—anytime, anywhere.
Your Quick IP Manual for the Mitel 5330 Phone
Business Communication at Your Fingertips
The Mitel 5330 IP Phone is a professional-grade desktop device engineered to meet the evolving needs of small to mid-sized businesses. With a backlit LCD display, user-friendly interface, and customizable function keys, it provides a powerful yet approachable communication tool for today’s fast-paced work environments.
This guide will walk you through the essential features of the Mitel 5330, designed to simplify call handling, message management, conferencing, and contact access—making everyday communication more efficient and reliable.
Key highlights include:
- Multiple Audio Options
Switch between the handset, speakerphone, or headset with ease to suit your work style—ideal for multitasking or hands-free conversations. - Call History & Quick Redial
Review missed, received, and dialed calls through an intuitive interface, and return calls in seconds using the one-touch redial function. - Integrated Voicemail & Call Recording
Access your voicemail directly from the device and, with admin-enabled recording, save important calls straight to your inbox for later playback. - Customizable Soft Keys
Assign frequently used functions, extensions, or speed dials to any blank keys, giving you a tailored experience that fits how you work. - Intelligent Call Control
Manage active calls with single-touch actions—place on hold, transfer directly or to voicemail, or pick up ringing calls across extensions with minimal effort. - Do Not Disturb Mode
Set your availability with personalized DND messages, helping you stay focused while keeping callers informed. - Easy Conference Setup
Add up to eight participants into a conference call quickly and efficiently with repeatable steps that minimize interruptions. - Advanced Directory Search
Look up colleagues or external contacts using a simple name-spelling system via the keypad, then scroll and select with ease using the volume keys.

Download the Full Mitel 5330 User Guide
For detailed step-by-step instructions on using each function, download the complete PDF user guide below:
Click to downloadOther Solutions
We Also Offer
Ocean Telecom is always quick to respond to our requests for anything to do with our business mobile phones in a professional and helpful manner. Pricing for new handsets is very competitive and orders are dealt with promptly with next day delivery. I would give 5 stars in all areas and definitely recommend Ocean Telecom.
JACQUIE QUAZI
HERAEUS MEDICAL UK
Marianna PooleBeckett Investment Management Group have been working with Ocean for a long time and are very happy with their services. We are really pleased with a recent softphone system installation in our offices. All throughout the process we had their full attention and they made sure that all our expectations and needs were met. A pleasure to deal with!
After initially trying out a few other VoIP providers, the people at Ocean Telecom not only gave me what I wanted but have been very attentive to my business needs in regards to training on our new system and any support we have needed! I would fully recommend using Ocean Telecom
SEAN