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Wildix training

Do you or your team need help using your Wildix system?

At Ocean Telecom we offer far more than user guides. With our remote or onsite training, we ensure you’re getting the most from your Wildix system.

Your Wildix system provides a huge number of features and benefits, so make sure you get the most from it, whilst also getting the best possible return on your investment.


You can also access an FAQs section for more answers to your queries by going here

You will get the most out of Wildix by accessing your web collaboration first, before going onto configuring your desk phone or mobile app. This page will go through setting up Web Collaboration features and settings. For other applications and devices select from the below:


Setting up Your Web Collaboration

Please follow Step 1 below before proceeding.  Then depending on which application you will use to connect to Collaboration, select the relevant option for Chrome, Edge, or Native App, before moving to Step 2.

Click on the step headings to expand for more information

Once you have configured Collaboration you are able to make and receive calls

Call Handling in Web Collaboration

Features of Web Collaboration

Click on the headings to expand for more information

Settings in Web Collaboration

Click on the headings to expand for more information – these are all accessed from the Settings menu in Collaboration

Once you have made any changes make sure you click Save

Final Step: Video Instruction and User Guide

We have included a link to a user guide for the Web and Desktop Collaboration.

Desktop Collaboration  User Guide

We would suggest reading this so you understand the feature and take some time to look at the video below and for any further questions and answers visit our FAQs page.






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