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Remote Support

Remote Support

To initiate a remote support session, please click the blue button below to download the TeamViewer client.

 

Once TeamViewer has downloaded, please run it.  A TeamViewer window should appear, provide the ID and password to the engineer who is dealing with your request.  The client application that downloads is a one-off download and will not install permanently onto your PC.

Note: As we will be connecting to your computer please make sure you close any private and confidential windows and documents

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Only use the below instructions when instructed to do so.  If we have requested a one-off remote session with you please use the instructions above.

If you want to install permanent Teamviewer access on your machine then please use the link below

Install Permanent Teamviewer