Wildix Workforce User Guide

1. LED Indicator – Flashing indicates incoming call, missed call or voicemail
2. Soft key for additional features and functions
3. Navigation keys for menus
4. Function keys – Monitors users and features
5. Phonebook
6. Voicemail
7. Redial
8. Headset
9. Speaker
10. Mute
11. Volume
12. Quick DND – hold down for 3 seconds to enabled/disable DND
13. Home key
14. Return to previous menu

We would suggest following the section Setting up Your Web Collaboration in the Collaboration User Guide to get logged in.

To configure any buttons on your phone refer to the section for Fn (Function) Keys under Settings in Web Collaboration

To use the hot desking feature follow the below instructions

You will need the WEB password from your Welcome Email or if you have set one manually (within collaboration Settings > Personal and edit password) use that.

Dial *99# from the phone (“Login” feature code) and follow the audio instructions:

• Enter your extension number then #
• Enter the password (PIN – it is sufficient to enter first five symbols of user WEB password)
• To enter the user password from the phone’s dialpad, take into account the following:
  To enter any lowercase and uppercase letter, press ONCE a corresponding digit (E.g. to enter A, a, B, b, C or c, press 2)
  To enter special characters (%, ^, &, etc), press the star key (*)

Example: if user password is 4Ag7$Zl@, then you have to dial 4247*

Dial 1 to use this phone or 0 to logout from the phone

After a few seconds, extension is displayed on the phone’s screen; the phone is now assigned and can be used to make and receive calls.

We would suggest following the section Setting up Your Web Collaboration in the Collaboration User Guide to get logged in.

To configure any buttons on your phone refer to the section for Fn (Function) Keys under Settings in Web Collaboration

To use the hot desking feature follow the below instructions

You will need the WEB password from your Welcome Email or if you have set one manually (within collaboration Settings > Personal and edit password) use that.

Dial *99# from the phone (“Login” feature code) and follow the audio instructions:

• Enter your extension number then #
• Enter the password (PIN – it is sufficient to enter first five symbols of user WEB password)
• To enter the user password from the phone’s dialpad, take into account the following:
  To enter any lowercase and uppercase letter, press ONCE a corresponding digit (E.g. to enter A, a, B, b, C or c, press 2)
  To enter special characters (%, ^, &, etc), press the star key (*)

Example: if user password is 4Ag7$Zl@, then you have to dial 4247*

Dial 1 to use this phone or 0 to logout from the phone

After a few seconds, extension is displayed on the phone’s screen; the phone is now assigned and can be used to make and receive calls.