Wildix WebRTC Kite from Ocean Telecom takes Unified Communications to another level but incorporates your company website into your communications strategy.
We all want our websites to enhance and improve our customers experience. In order to achieve this, using Wildix Kite, a website visitor can communicate with your customer service and sales teams via chat, audio and video call. All this with just one click. You can also share files and your desktop.
You decide what your customers will see, and how they can interact with you in a fully customisable template:
- Decide which information to display: An agent’s personal image, presence information, geolocation, for individuals, or a complete team
- Choose whether an external user must perform authorisation or skip through to access the Kite service information
- Use Kite in any form: Kite embedded into Contacts website page, Contact-me button, HTML signature with chat/call button, Widget that remains open while the customer navigates the website
What can I expect?
Kite can have many looks. Here are some example formats:
Wildix WebRTC Kite is a hugely powerful tool that will improve your customer service and drive sales. Speak to one of our team to find out more and try out Kite while you’re there!